"Deliver increased value by embedding quality into internal audit activitiesInternal Audit Quality: Developing a Quality Assurance and Improvement Program is a comprehensive and authoritative guide to better practice internal auditing. Written by a global expert in audit quality, this guide is the first to provide complete coverage of the elements that comprise an effective internal audit quality assurance and improvement program. Readers will find...

Develop deeper insights into your customer experience. Tackle bigger problems and find better solutions. When it comes to running a business, there is no better way to improve efficiency, increase productivity, and escalate profits than Lean Six Sigma. And there is no better book on how to make it work than Innovating Lean Six Sigma.

In order to deliver meaningful results, you need to build Effective Performance Engineering into every aspect of the enterprise, from IT and business management to internal and external customers and all other stakeholders. In this report, you will learn why success depends on adopting a cross-discipline, intra-business mindset that enables you to build a performance-focused culture throughout your organization. How do you thrill customers by consistently...

Finding ways to improve margins can be the difference between organizations that thrive and those that simply survive during times of economic uncertainty. Describing why cost reductions can be just as powerful as increases in revenue, Total Quality Management for Project Management explains how to integrate time-tested project management tools wit.

This text fills the need for a service-based approach; explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. --

The authors advocate attention to smart data strategy as an organizing element of enterprise performance optimization. They believe that "smart data" as a corporate priority could revolutionize government or commercial enterprise performance much like "six sigma" or "total quality" as organizing paradigms have done in the past. This revolution has not yet taken place because data historically resides in the province of the information resources organization....

In today's industrial and complex world, the progress of change is incredible. The amount of information which needs to be analyzed is very large and time has become more and more limited. Industries and firms of all sizes desire to increase productivity and sustainability to keep their competitive edge in the marketplace. One of the best tools for achieving this is the application of Quality Engineering Techniques (QET). This book will introduce...

The perfect prescription for any organization Increasingly popular with large and mid-sized companies around the world, Lean Six Sigma is the new hybridization of Six Sigma and Lean methodologies, and there is no better approach for achieving operational excellence in an organization. But how do you implement Lean Six Sigma, and what does it entaill' The Complete Idiot's Guide to Lean Six Sigma answers this question with unprecedented clarity and...