Proposes that leaders often get distracted by focusing on tasks and neglect their responsibilities of keeping their staff engaged and motivated.

"Giving great personalized customer service has always been the foremost goal in my family, but one thing we never lose sight of is that you can't possibly deliver great service if you don't treat your own associates right." So says Jack Mitchell, CEO of his family's astoundingly successful chain of clothing stores. In Hug Your People, he shares his secrets for creating happy employees, secrets as simple as they are revolutionary:-Be NICE to them...

Employee engagement has been consistently cited as a top and growing priority by CEOs, managers, and human resources leaders across the country. This new title from best-selling author Dr. Bob Nelson will help move any organization from just measuring the need to engage employees to actually changing management behaviors that will lead to a stronger culture of engagement. Your organization will become more effective at both attracting and retaining...

A new definition of "kindness" for business leaders who want to accomplish true organizational greatness.

"The "worker-first experience" is not just a new trend, but the evolution of what it means to work and be part of an organization, and recent power shifts within it. What can leaders, managers, and CHROs, do to position their companies to thrive in the new world? There are many issues for the C-Suiter to navigate -- yet they're all united by the need to focus on employee - human -- experience. A flexible, versatile workforce will help your business...

"Talent matters. No one denies this fact. But, there is often a gap between wanting and getting talent. Cathy Fyock's 53 'Truths' provide concrete, practical, and well-tested ideas to close the talent gap. The ideas are reasonable, grounded in research, and actionable. This is an excellent book for those who pay attention to hiring. The 53 Truths offer a roadmap for doing this important task more effectively." Dave Ulrich, Professor of Business, University...

Filled with play-by-play insights and field-tested strategiesand anchored by inspiring stories from an all-star roster of sports and business leaders; this book provides the winning game plan for channeling fear into world-class performance. --

The authors shows that breakthrough success is guided by a particular breed of high-performing team that generates its own momentum, an engaged group of colleagues in the trenches, working passionately together to pursue a shared vision. They have determined a key set of characteristics displayed by members of breakthrough teams, and have identified a set of rules great teams live by, which generate a culture of positive teamwork and lead to extraordinary...

A powerful story about the African philosophy of teamwork and collaboration that has the power to reshape our workplaces, our relationships with our coworkers, and our personal lives. John Peterson, a new manager in the credit department at a major big-box retailer, is struggling in his job. The people under him are not working as well or effectively as they need to, and his department is falling behind in meeting its goals. His only solution is to...