Keeping score : using the right metrics to drive world class performance
(eBook)
Author
Published
New York : Productivity Press, 2020.
Format
eBook
Edition
1st.
ISBN
9781439886854, 1439886857
Physical Desc
1 online resource
Status
Description
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LC Subjects
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Language
English
UPC
10.4324/9780429272981
Notes
Local note
O'Reilly,O'Reilly Online Learning: Academic/Public Library Edition
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Citations
APA Citation, 7th Edition (style guide)
Brown, M. G. (2020). Keeping score: using the right metrics to drive world class performance (1st.). Productivity Press.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Brown, Mark Graham. 2020. Keeping Score: Using the Right Metrics to Drive World Class Performance. Productivity Press.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Brown, Mark Graham. Keeping Score: Using the Right Metrics to Drive World Class Performance Productivity Press, 2020.
MLA Citation, 9th Edition (style guide)Brown, Mark Graham. Keeping Score: Using the Right Metrics to Drive World Class Performance 1st., Productivity Press, 2020.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
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Grouped Work ID
84470347-8707-3563-cc4b-d15b93896ca1-eng
Grouping Information
| Grouped Work ID | 84470347-8707-3563-cc4b-d15b93896ca1-eng |
|---|---|
| Full title | keeping score using the right metrics to drive world class performance |
| Author | brown mark graham |
| Grouping Category | book |
| Last Update | 2024-04-16 12:23:35PM |
| Last Indexed | 2024-04-20 03:48:42AM |
Book Cover Information
| Image Source | syndetics |
|---|---|
| First Loaded | Jul 14, 2022 |
| Last Used | Apr 5, 2024 |
Marc Record
| First Detected | Nov 09, 2022 03:52:18 PM |
|---|---|
| Last File Modification Time | Apr 16, 2024 12:40:15 PM |
MARC Record
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| 505 | 0 | |a Acknowl edgments Introduction -- PART 1: EVALUATING YOUR MEASUREMENT SYSTEM -- 1 Measurement: The Key to World-Class Performance -- 2 Problems with Most Measurement System -- 3 EvaluatIng Your Existing Measurement System -- PART II: SELECTING THE RIGHT METRICS -- 4 KeepIng Score In World-Class Organizations -- 5 Measuring Financial Performance -- 6 MeasurIng Customer Satisfaction and Value -- 7 MeasurIng Product/Service Quality -- 8 MeasurIng Processes and Operational Performance -- 9 Measuring Supplier Performance -- 10 Measuring Employee Satisfaction -- PART III: REDESIGNING YOUR MEASUREMENT SYSTEM -- 11 how to Design Your Own Measurement System -- 12 Linking Measures to Strategy and Key Success Factors -- 13 Reporting and Analyzing Performance Data -- 14 linking Measures, Goals, and Plans -- Bibi lography -- Index. | |
| 588 | |a Description based on CIP data; resource not viewed. | ||
| 590 | |a O'Reilly|b O'Reilly Online Learning: Academic/Public Library Edition | ||
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