The customer-driven culture : a Microsoft story : six proven strategies to hack your culture and develop a learning-focused organization
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Lowdermilk, T., & Hammontree, M. (2020). The customer-driven culture: a Microsoft story : six proven strategies to hack your culture and develop a learning-focused organization (First edition.). O'Reilly Media, Inc..
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Lowdermilk, Travis and Monty, Hammontree. 2020. The Customer-driven Culture: A Microsoft Story : Six Proven Strategies to Hack Your Culture and Develop a Learning-focused Organization. O'Reilly Media, Inc.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Lowdermilk, Travis and Monty, Hammontree. The Customer-driven Culture: A Microsoft Story : Six Proven Strategies to Hack Your Culture and Develop a Learning-focused Organization O'Reilly Media, Inc, 2020.
MLA Citation, 9th Edition (style guide)Lowdermilk, Travis,, and Monty Hammontree. The Customer-driven Culture: A Microsoft Story : Six Proven Strategies to Hack Your Culture and Develop a Learning-focused Organization First edition., O'Reilly Media, Inc., 2020.
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Grouped Work ID | dcfdda99-9b85-87db-f31a-e03bb814f324-eng |
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Full title | customer driven culture a microsoft story six proven strategies to hack your culture and develop a learning focused organization |
Author | lowdermilk travis |
Grouping Category | book |
Last Update | 2023-12-11 15:41:25PM |
Last Indexed | 2024-03-27 04:33:19AM |
Book Cover Information
Image Source | syndetics |
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First Loaded | Jun 17, 2022 |
Last Used | Mar 7, 2024 |
Marc Record
First Detected | Nov 09, 2022 03:52:13 PM |
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Last File Modification Time | Dec 11, 2023 04:04:08 PM |
MARC Record
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100 | 1 | |a Lowdermilk, Travis,|e author.|0 http://id.loc.gov/authorities/names/nb2015005580 | |
245 | 1 | 4 | |a The customer-driven culture :|b a Microsoft story : six proven strategies to hack your culture and develop a learning-focused organization /|c Travis Lowdermilk and Monty Hammontree. |
250 | |a First edition. | ||
264 | 1 | |a Sebastopol, CA :|b O'Reilly Media, Inc.,|c 2020. | |
264 | 4 | |c ©2020 | |
300 | |a 1 online resource (xxii, 185 pages) :|b color illustrations | ||
336 | |a text|b txt|2 rdacontent | ||
337 | |a computer|b c|2 rdamedia | ||
338 | |a online resource|b cr|2 rdacarrier | ||
347 | |a text file | ||
504 | |a Includes bibliographical references (pages 162-167) and index. | ||
505 | 0 | |a Building a foundation for change -- Establish a common language -- Build bridges, not walls -- Encourage learning versus knowing -- Build leaders that build your culture -- Meet teams where they are -- Make data relatable -- Measuring change. | |
520 | |a If you're striving to make products and services that your customers will love, then you'll need a customer-driven organization. As companies transform their businesses to meet the demands of the digital age, they find themselves grappling with uniquely human challenges. Organizational knowledge becomes siloed, employees move to safeguard their expertise, and customer data creates polarization and infighting between teams. All of these challenges widen the distance between the people who make your products and the customers who use them. To meet today's challenges, companies need to do more than build processes for customer-driven products. They need to create a customer-driven culture . With the help of his friend and mentor Monty Hammontree, Travis Lowdermilk takes readers through the cultural transformation of the Developer Division at Microsoft. This book shows readers how to "hack" their culture and reduce the distance between them and their customers' needs. It's a uniquely personal story that's told amidst a cultural revolution at one of the largest software companies in the world | ||
542 | |f Copyright © 2020 Travis Lowdermilk and Marty Hammontree | ||
588 | 0 | |a Print version record. | |
590 | |a O'Reilly|b O'Reilly Online Learning: Academic/Public Library Edition | ||
610 | 2 | 0 | |a Microsoft Corporation.|0 http://id.loc.gov/authorities/names/n86810571 |
610 | 2 | 7 | |a Microsoft Corporation|2 fast |
650 | 0 | |a Customer relations.|0 http://id.loc.gov/authorities/subjects/sh85034963 | |
650 | 0 | |a Consumer satisfaction.|0 http://id.loc.gov/authorities/subjects/sh85031490 | |
650 | 0 | |a Organizational change.|0 http://id.loc.gov/authorities/subjects/sh85095525 | |
650 | 2 | |a Consumer Behavior | |
650 | 2 | |a Organizational Innovation | |
650 | 6 | |a Consommateurs|x Satisfaction. | |
650 | 6 | |a Changement organisationnel. | |
650 | 7 | |a Consumer satisfaction|2 fast | |
650 | 7 | |a Customer relations|2 fast | |
650 | 7 | |a Organizational change|2 fast | |
700 | 1 | |a Hammontree, Monty,|e author. | |
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