The customer-driven culture : a Microsoft story : six proven strategies to hack your culture and develop a learning-focused organization
(eBook)

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Published
Sebastopol, CA : O'Reilly Media, Inc., 2020.
Format
eBook
Edition
First edition.
ISBN
9781492058687, 1492058688, 9781492058700, 149205870X, 1492058718, 9781492058717
Physical Desc
1 online resource (xxii, 185 pages) : color illustrations
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Language
English
UPC
9781492058700, 9781492058717

Notes

Bibliography
Includes bibliographical references (pages 162-167) and index.
Description
If you're striving to make products and services that your customers will love, then you'll need a customer-driven organization. As companies transform their businesses to meet the demands of the digital age, they find themselves grappling with uniquely human challenges. Organizational knowledge becomes siloed, employees move to safeguard their expertise, and customer data creates polarization and infighting between teams. All of these challenges widen the distance between the people who make your products and the customers who use them. To meet today's challenges, companies need to do more than build processes for customer-driven products. They need to create a customer-driven culture . With the help of his friend and mentor Monty Hammontree, Travis Lowdermilk takes readers through the cultural transformation of the Developer Division at Microsoft. This book shows readers how to "hack" their culture and reduce the distance between them and their customers' needs. It's a uniquely personal story that's told amidst a cultural revolution at one of the largest software companies in the world
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O'Reilly,O'Reilly Online Learning: Academic/Public Library Edition

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APA Citation, 7th Edition (style guide)

Lowdermilk, T., & Hammontree, M. (2020). The customer-driven culture: a Microsoft story : six proven strategies to hack your culture and develop a learning-focused organization (First edition.). O'Reilly Media, Inc..

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

Lowdermilk, Travis and Monty, Hammontree. 2020. The Customer-driven Culture: A Microsoft Story : Six Proven Strategies to Hack Your Culture and Develop a Learning-focused Organization. O'Reilly Media, Inc.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Lowdermilk, Travis and Monty, Hammontree. The Customer-driven Culture: A Microsoft Story : Six Proven Strategies to Hack Your Culture and Develop a Learning-focused Organization O'Reilly Media, Inc, 2020.

MLA Citation, 9th Edition (style guide)

Lowdermilk, Travis,, and Monty Hammontree. The Customer-driven Culture: A Microsoft Story : Six Proven Strategies to Hack Your Culture and Develop a Learning-focused Organization First edition., O'Reilly Media, Inc., 2020.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

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dcfdda99-9b85-87db-f31a-e03bb814f324-eng
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Grouped Work IDdcfdda99-9b85-87db-f31a-e03bb814f324-eng
Full titlecustomer driven culture a microsoft story six proven strategies to hack your culture and develop a learning focused organization
Authorlowdermilk travis
Grouping Categorybook
Last Update2023-12-11 15:41:25PM
Last Indexed2024-03-27 04:33:19AM

Book Cover Information

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Last UsedMar 7, 2024

Marc Record

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Last File Modification TimeDec 11, 2023 04:04:08 PM

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