Social CRM for dummies
(eBook)

Book Cover
Average Rating
Contributors
Published
Hoboken, N.J. : John Wiley & Sons, ©2013.
Format
eBook
ISBN
9781118283134, 1118283139, 9781118284216, 1118284216, 9781118287040, 1118287045
Physical Desc
1 online resource.
Status

Description

Loading Description...

Also in this Series

Checking series information...

More Like This

Loading more titles like this title...

Syndetics Unbound

More Details

Language
English

Notes

General Note
Title from title screen.
Description
This guide helps businesses large and small use social media to develop and maintain productive customer relationships.
Local note
O'Reilly,O'Reilly Online Learning: Academic/Public Library Edition

Reviews from GoodReads

Loading GoodReads Reviews.

Citations

APA Citation, 7th Edition (style guide)

Lacy, K., Diamond, S., & Ferrara, J. (2013). Social CRM for dummies . John Wiley & Sons.

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

Lacy, Kyle, Stephanie. Diamond and Jon. Ferrara. 2013. Social CRM for Dummies. John Wiley & Sons.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Lacy, Kyle, Stephanie. Diamond and Jon. Ferrara. Social CRM for Dummies John Wiley & Sons, 2013.

MLA Citation, 9th Edition (style guide)

Lacy, Kyle., Stephanie Diamond, and Jon Ferrara. Social CRM for Dummies John Wiley & Sons, 2013.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

Staff View

Grouped Work ID
dc0ce112-1911-b98b-b981-660b70de081a-eng
Go To Grouped Work

Grouping Information

Grouped Work IDdc0ce112-1911-b98b-b981-660b70de081a-eng
Full titlesocial crm for dummies
Authorlacy kyle
Grouping Categorybook
Last Update2023-12-11 15:41:25PM
Last Indexed2024-03-27 04:32:40AM

Book Cover Information

Image Sourcesyndetics
First LoadedMar 17, 2023
Last UsedMar 9, 2024

Marc Record

First DetectedNov 09, 2022 03:43:16 PM
Last File Modification TimeDec 11, 2023 03:51:19 PM

MARC Record

LEADER03951cam a2200781Ma 4500
001ocn844426603
003OCoLC
00520231006123411.0
006m     o  d        
007cr zn|||||||||
008130508s2013    njua    o     000 0 eng d
010 |z  2012952204
019 |a 823233890|a 826485384|a 859156920|a 864466404|a 880748423|a 1053882297|a 1058645353|a 1066563894|a 1083234161|a 1083609139|a 1097129058|a 1103265457|a 1152999777
020 |a 9781118283134|q (ebk)
020 |a 1118283139|q (ebk)
020 |a 9781118284216|q (ebk)
020 |a 1118284216|q (ebk)
020 |a 9781118287040|q (ebk)
020 |a 1118287045|q (ebk)
020 |z 9781118242490|q (pbk.)
020 |z 1118242491|q (pbk.)
0291 |a AU@|b 000052894014
0291 |a DEBBG|b BV041052398
0291 |a DEBBG|b BV042741954
0291 |a DEBSZ|b 397231121
0291 |a NLGGC|b 356659259
035 |a (OCoLC)844426603|z (OCoLC)823233890|z (OCoLC)826485384|z (OCoLC)859156920|z (OCoLC)864466404|z (OCoLC)880748423|z (OCoLC)1053882297|z (OCoLC)1058645353|z (OCoLC)1066563894|z (OCoLC)1083234161|z (OCoLC)1083609139|z (OCoLC)1097129058|z (OCoLC)1103265457|z (OCoLC)1152999777
037 |a CL0500000305|b Safari Books Online
037 |a CF65B905-0667-4A18-91E2-15783136D14F|b OverDrive, Inc.|n http://www.overdrive.com
040 |a B24X7|b eng|e pn|c B24X7|d E7B|d YDXCP|d UMI|d H9Z|d UKDOC|d GGVRL|d OCLCQ|d OCLCF|d RECBK|d N$T|d MHW|d TEFOD|d DOS|d EBLCP|d DEBSZ|d CNSPO|d AU@|d TEFOD|d OCLCQ|d CNNOR|d MERUC|d OCLCQ|d STF|d COO|d OCLCQ|d WYU|d G3B|d OCLCQ|d A6Q|d DKC|d OCLCQ|d VT2|d UKAHL|d INARC|d OCLCO|d OCLCQ
049 |a TKLA
050 4|a HF5415.5|b .L33 2013eb
072 7|a BUS|x 018000|2 bisacsh
08204|a 658.8/12|2 23
1001 |a Lacy, Kyle.|0 http://id.loc.gov/authorities/names/no2009193043
24510|a Social CRM for dummies /|c by Kyle Lacy, Stephanie Diamond, and Jon Ferrara.
260 |a Hoboken, N.J. :|b John Wiley & Sons,|c ©2013.
300 |a 1 online resource.
336 |a text|b txt|2 rdacontent
337 |a computer|b c|2 rdamedia
338 |a online resource|b cr|2 rdacarrier
4901 |a For dummies
500 |a Title from title screen.
5050 |a pt. I. Welcome to the world of social CRM -- pt. II. Building your social CRM strategy -- pt. III. Developing a social and collaborative business -- pt. IV. Measuring the impact of social CRM -- pt. V. The part of tens.
520 |a This guide helps businesses large and small use social media to develop and maintain productive customer relationships.
590 |a O'Reilly|b O'Reilly Online Learning: Academic/Public Library Edition
650 0|a Customer relations|x Management.|0 http://id.loc.gov/authorities/subjects/sh2007005453
650 0|a Internet marketing.|0 http://id.loc.gov/authorities/subjects/sh95005028
650 6|a Marketing sur Internet.
650 7|a BUSINESS & ECONOMICS|x Customer Relations.|2 bisacsh
650 7|a Customer relations|x Management.|2 fast|0 (OCoLC)fst00885539
650 7|a Internet marketing.|2 fast|0 (OCoLC)fst00977272
7001 |a Diamond, Stephanie.|4 aut
7001 |a Ferrara, Jon.|4 aut
77608|i Print version:|a Lacy, Kyle.|t Social CRM for dummies.|d Hoboken, N.J. : Wiley, ©2013|z 9781118242490|w (OCoLC)827784327
830 0|a --For dummies.|0 http://id.loc.gov/authorities/names/n92122684
85640|u https://ezproxy.knoxlib.org/login?url=https://learning.oreilly.com/library/view/~/9781118242490/?ar
938 |a Askews and Holts Library Services|b ASKH|n AH24679304
938 |a 123Library|b 123L|n 58206
938 |a Books 24x7|b B247|n bkb00051251
938 |a ebrary|b EBRY|n ebr10634644
938 |a EBSCOhost|b EBSC|n 513953
938 |a Cengage Learning|b GVRL|n GVRL8FVZ
938 |a Recorded Books, LLC|b RECE|n rbeEB00057637
938 |a YBP Library Services|b YANK|n 9946375
938 |a YBP Library Services|b YANK|n 12671794
938 |a Internet Archive|b INAR|n socialcrmfordumm0000lacy
994 |a 92|b TKL