Crucial conversations : tools for talking when stakes are high
(eBook)
Author
Published
New York : McGraw-Hill, ©2002.
Format
eBook
ISBN
0071415831, 9780071415835, 9780071401944, 0071401946, 128030040X, 9781280300400, 9786610300402, 6610300402
Physical Desc
1 online resource (xv, 240 pages) : illustrations
Status
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Subjects
Bisac Subjects
OCLC Fast Subjects
More Details
Language
English
Notes
Bibliography
Includes bibliographical references (page 229) and index.
Description
Annotation,When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. This wise and witty guide gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve positive outcomes that will amaze you.
Language
English.
Local note
O'Reilly,O'Reilly Online Learning: Academic/Public Library Edition
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Citations
APA Citation, 7th Edition (style guide)
Patterson, K. (2002). Crucial conversations: tools for talking when stakes are high . McGraw-Hill.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Patterson, Kerry, 1946-. 2002. Crucial Conversations: Tools for Talking When Stakes Are High. McGraw-Hill.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Patterson, Kerry, 1946-. Crucial Conversations: Tools for Talking When Stakes Are High McGraw-Hill, 2002.
MLA Citation, 9th Edition (style guide)Patterson, Kerry. Crucial Conversations: Tools for Talking When Stakes Are High McGraw-Hill, 2002.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
Staff View
Grouped Work ID
547842f6-65f9-1092-8920-8cf460d37bf9-eng
Grouping Information
| Grouped Work ID | 547842f6-65f9-1092-8920-8cf460d37bf9-eng |
|---|---|
| Full title | crucial conversations tools for talking when stakes are high |
| Author | patterson kerry |
| Grouping Category | book |
| Last Update | 2024-04-19 21:38:31PM |
| Last Indexed | 2024-04-20 03:11:32AM |
Book Cover Information
| Image Source | syndetics |
|---|---|
| First Loaded | Jun 17, 2022 |
| Last Used | Apr 23, 2024 |
Marc Record
| First Detected | Nov 09, 2022 03:36:54 PM |
|---|---|
| Last File Modification Time | Apr 16, 2024 12:23:46 PM |
MARC Record
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| 100 | 1 | |a Patterson, Kerry,|d 1946-|1 https://id.oclc.org/worldcat/entity/E39PBJrwXGQ7dKYWxp3m7GWqwC|0 http://id.loc.gov/authorities/names/n95091464 | |
| 245 | 1 | 0 | |a Crucial conversations :|b tools for talking when stakes are high /|c Kerry Patterson [and others]. |
| 260 | |a New York :|b McGraw-Hill,|c ©2002. | ||
| 300 | |a 1 online resource (xv, 240 pages) :|b illustrations | ||
| 336 | |a text|b txt|2 rdacontent | ||
| 337 | |a computer|b c|2 rdamedia | ||
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| 347 | |a text file | ||
| 504 | |a Includes bibliographical references (page 229) and index. | ||
| 505 | 0 | 0 | |t Foreword --|t Acknowledgments --|g ch. 1.|t What's a crucial conversation? : and who cares? --|g ch. 2.|t Mastering crucial conversations : the power of dialogue --|g ch. 3.|t Start with heart : how to stay focused on what you really want --|g ch. 4.|t Learn to look : how to notice when safety is at risk --|g ch. 5.|t Make it safe : how to make it safe to talk about almost anything --|g ch. 6.|t Master my stories : how to stay in dialogue when you're angry, scared, or hurt --|g ch. 7.|t STATE my path : how to speak persuasively --|g ch. 8.|t Explore others' paths : how to listen when others blow up or clam up --|g ch. 9.|t Move to action : how to turn crucial conversations into action and results --|g ch. 10.|t Putting it all together : tools for preparing and learning --|g ch. 11.|t Yeah, but : advice for tough cases --|g ch. 12.|t Change your life : how to turn ideas into habits --|t Endnotes --|t Index. |
| 520 | 8 | |a Annotation|b When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. This wise and witty guide gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve positive outcomes that will amaze you. | |
| 546 | |a English. | ||
| 588 | 0 | |a Print version record. | |
| 590 | |a O'Reilly|b O'Reilly Online Learning: Academic/Public Library Edition | ||
| 650 | 0 | |a Interpersonal communication.|0 http://id.loc.gov/authorities/subjects/sh85067481 | |
| 650 | 0 | |a Interpersonal relations.|0 http://id.loc.gov/authorities/subjects/sh85067484 | |
| 650 | 0 | |a Communication.|0 http://id.loc.gov/authorities/subjects/sh85029027 | |
| 650 | 0 | |a Misinformation.|0 http://id.loc.gov/authorities/subjects/sh2022005564 | |
| 650 | 2 | |a Communication | |
| 650 | 2 | |a Interpersonal Relations | |
| 650 | 6 | |a Communication interpersonnelle. | |
| 650 | 6 | |a Communication. | |
| 650 | 6 | |a Information. | |
| 650 | 6 | |a Mésinformation. | |
| 650 | 7 | |a communication (function)|2 aat | |
| 650 | 7 | |a communication functions.|2 aat | |
| 650 | 7 | |a LANGUAGE ARTS & DISCIPLINES|x Communication Studies.|2 bisacsh | |
| 650 | 7 | |a Interpersonal communication.|2 blmlsh | |
| 650 | 7 | |a Interpersonal relations.|2 blmlsh | |
| 650 | 7 | |a Communication|2 fast | |
| 650 | 7 | |a Interpersonal communication|2 fast | |
| 650 | 7 | |a Interpersonal relations|2 fast | |
| 776 | 0 | 8 | |i Print version:|a Patterson, Kerry, 1946-|t Crucial conversations.|d New York : McGraw-Hill, ©2002|z 0071401946|w (DLC) 2002001129|w (OCoLC)48989136 |
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