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Author
Publisher
American Management Association
Pub. Date
©2007
Physical Desc
1 online resource
Language
English
Description
Coach employees to ensure maximum performance, motivation and retention. Following a seven-step coaching process, Coaching for High Performance gives managers the tools to help their people excel at their jobs and meet competitive challenges with confidence. This book teaches managers how to communicate performance expectations, assess employee skill levels, establish the purpose of coaching, and agree on a coaching contract. Managers will learn the...
Author
Publisher
American Management Association
Pub. Date
©2005
Edition
2nd ed.
Physical Desc
1 online resource (xxiii, 149 pages) : illustrations
Language
English
Description
First-level management ... it's where the most critical leadership needs must be met! Now more than ever, leadership is the determining factor in successful organizations. Building and sustaining a competitive advantage requires leadership at all levels, not just the top. First-level supervisors are in a unique position to provide this new leadership. This book has been developed for the first-level supervisor charged with providing leadership in...
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