Whether you are a subject matter expert who occasionally takes on a trainer role, a trainer who wants to build on solid presentation skills, or anywhere in between, This book will help you create supportive and effective learning and is designed to improve your facilitation proficiency so you can give face-to-face as well as online and virtual classroom learners your best. It offers practical examples, worksheets, and tools that make workplace learning...

Your training: Do they love it or live it? How do training professionals show the impact their programs are making? Positive feedback only goes so far in confirming success. And entertainment value, while important, isn't the truest measure of your effectiveness. To find out whether your participants are applying what they've learned on the job, you need a good evaluation strategy--one that connects evaluation to performance, program design, and bottom-line...