Catalog Search Results
Author
Series
Publisher
Apress
Pub. Date
[2021.
Edition
Second edition.
Physical Desc
1 online resource
Language
English
Description
Use this guide book in its fully updated second edition to study for the ITIL 4 Foundation certification exam. Know the latest ITIL framework and DevOps concepts. The book will take you through the new ITIL framework and nuances of the DevOps methodology. The book follows the topics included in the foundation certification exam syllabus and includes new sections on ITIL's guiding principles, service value chain, and the four dimensions of service...
Author
Publisher
Impackt Publishing
Pub. Date
2015.
Physical Desc
1 online resource (1 volume) : illustrations
Language
English
Description
Modern business is built on tech - an IT team that is able to deliver results to meet internal and customer demands is essential, and should not be underestimated. Yet while sharp technical knowledge is an integral component of a team's talents, effective communication is paramount. The ability to understand and explain problems, issues and ideas is vital, and ensures that tech has a lasting impact and within your business. Become a better communicator...
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