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Author
Publisher
AMACOM-- American Management Association
Pub. Date
2015.
Edition
First edition.
Physical Desc
1 online resource
Language
English
Description
Imagine what would happen if you could quickly elevate the EQ score of everyone in your organization. Profitability, retention, and customer satisfaction would soar! Studies prove that emotional intelligence-knowing how to manage emotions, empathize, build relationships, and more-drives performance. But how do you get naturally resistant people to practice new ways of thinking?Trainers, coaches, and organizational development professionals can now...
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