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Author
Language
English
Formats
Description
Designed to help ensure the quality of your products and services, increase customer satisfaction, and enhance your business' efficiency, this concise, handy guide includes a brief history of quality management and ISO 9001; useful definitions of terminology; requirements for a QMS; some of the myths surrounding ISO 9001 certification; and more. --
Author
Publisher
IT Governance Pub
Pub. Date
2007
Physical Desc
1 online resource (22 pages)
Language
English
Description
This pocket book explains what an ISO 27001 assessment is, why organisations bother with them, and what individual staff should do and, perhaps as importantly, not do if an auditor chooses to question them.
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