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Author
Publisher
McGraw-Hill
Pub. Date
©2004
Physical Desc
1 online resource (iv, 92 pages) : illustrations
Language
English
Description
A quick introduction on how to use Lean Six Sigma to improve your workplace, meet your goals, and better serve your customers. Lean Six Sigma combines the two most important improvement trends of our time: making work "better" (using Six Sigma) and making work "faster" (using Lean principles). In this plain-English guide, you'll discover how this remarkable quality improvement method can give you the tools to identify and eliminate waste and quality...
Author
Publisher
McGraw-Hill
Pub. Date
©2003
Physical Desc
1 online resource (xiv, 386 pages) : illustrations
Language
English
Description
This text fills the need for a service-based approach; explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. --
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