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Author
Publisher
John Wiley
Pub. Date
©2002
Physical Desc
1 online resource (xvii, 269 pages)
Language
English
Description
'How can I keep knowledge from walking out the door when employees leave?' This pressing question is insightfully answered in this landmark book. Operational knowledge has never been more critical to organizational success. Knowledge loss from downsizing, imminent baby-boomer retirements, and high job turnover have created a knowledge continuity crisis that poses an unprecedented threat to organizational productivity and profits. Based on extensive...
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