Every organization is in danger of losing employee knowledge. Generally, knowledge is at risk for two reasons: It is not adequately documented nor has it been transferred to potential successors. Managing organizational knowledge is the art and science of capturing and transferring valuable information before it walks out the door. The goal of this process is to preserve knowledge assets, minimize risk and the expense of lost knowledge, increase the...

"The difficulty of rethinking our assumptions is surprisingly common--maybe even fundamentally human. Our ways of thinking become habits that we don't bother to question, and mental laziness leads us to prefer the ease of old routines to the difficulty of new ones. We fail to update the beliefs we formed in the past for the challenges we face in the present. But in a rapidly changing world, we need to spend as much time rethinking as we do thinking....

"Reader-friendly survey of Knowledge Management (KM): a business optimization strategy that identifies, selects, organizes, distills, and packages information essential to the business of a company. Provides best practices in knowledge management, examines enabling technologies, and discusses implementation issues."--Resource description page

Stephen Hawking was recognized as one of the greatest minds of our time and a figure of inspiration after defying his ALS diagnosis at age twenty-one. He is known for both his breakthroughs in theoretical physics as well as his ability to make complex concepts accessible for all, and was beloved for his mischievous sense of humor. At the time of his death, Hawking was working on a final project: a book compiling his answers to the "big" questions...

Successes and Failures of Knowledge Management highlights examples from across multiple industries, demonstrating where the practice has been implemented well-and not so well-so others can learn from these cases during their knowledge management journey. Knowledge management deals with how best to leverage knowledge both internally and externally in organizations to improve decision-making and facilitate knowledge capture and sharing. It is a critical...

Except from the Foreword The stated aim of the book series ""Capturing Intelligence"" is to publish books on research from all disciplines dealing with and affecting the issue of understanding and reproducing intelligence artificial systems. Of course, much of the work done in the past decades in this area has been of a highly technical nature, varying from hardware design for robots, software design for intelligent agents, and formal logic for reasoning....

A complete set of best practices, tools, and techniques for turning conversations into a rich source of business information. Many organizations are now recognizing that the untapped knowledge of their members can be used to benefit every aspect of their business, from making smarter and faster decisions to improving products and efficiency. This book offers a clear-cut road map for building a successful knowledge management system to capture and...

Recent research shows that collaboration and social networking foster knowledge sharing and innovation by sparking new connections, ideas, and practices. Yet these informal networks are often misunderstood and poorly managed. Building on the groundbreaking, bestselling first edition, Knowledge Management Handbook: Collaboration and Social Networking, Second Edition focuses on two key elements in knowledge management: collaboration and social networking....

Transform data into action for competitive advantage"The knowledge assets of an organization are becoming increasingly important for competitive advantage, and therefore, the way in which knowledge is created, renewed, and communicated is critical.