Catalog Search Results
Author
Series
Language
English
Formats
Description
The "Greatest Business Book of All Time" (Bloomsbury UK), In Search of Excellence has long been a must-have for the boardroom, business school, and bedside table.
Based on a study of forty-three of America's best-run companies from a diverse array of business sectors, In Search of Excellence describes eight basic principles of management — action-stimulating, people-oriented, profit-maximizing practices — that made these
...Publisher
Gale, a Cengage Company
Pub. Date
[2019]
Edition
Eighth edition.
Language
English
Formats
Description
Covers numerous topics in management theories and applications, such as aggregate planning, benchmarking, logistics, diversification strategy, non-traditional work arrangements, performance measurement, productivity measures, supply chain management, and much more.
3) Rework
Author
Publisher
Crown Business
Pub. Date
[2010]
Edition
First edition.
Physical Desc
vii, 279 pages : illustrations ; 22 cm
Language
English
Description
"Rework" shows you a better, faster, easier way to succeed in business. You'll learn how to be more productive, how to get exposure without breaking the bank, and tons more counterintuitive ideas that will inspire and provoke you.
Author
Publisher
MIT Sloan Management Review
Pub. Date
2014.
Edition
1st edition.
Physical Desc
1 online resource (10 p.)
Language
English
Description
"Satisfaction guaranteed or your money back" is a business promise made to consumers since 1875, when Montgomery Ward used it to differentiate his mail order catalog. It is now a vow many businesses make. However, the correlation between increasing customer satisfaction and increasing customer spending with your company is very weak, according to the authors. Their research finds that changes in customers' satisfaction levels explain less than 1%...
Author
Publisher
Editions d'Organisation
Pub. Date
2012.
Edition
2nd edition.
Physical Desc
1 online resource (266 pages)
Language
Français
Description
Présentation Connaître le Pourquoi et le Comment de la TPM(r) Préparer le projet TPM(r) avec la Direction de son entreprise Animer le déroulement des différents piliers Disposer des méthodes et outils indispensables Profiter du retour d'expérience d'un instructeur TPM(r) Pérenniser les résultats obtenus Il est indispensable que les responsables production, qualité, ressources humaines, maintenance et leurs directions reconnaissent...
Author
Publisher
Eyrolles
Pub. Date
2011.
Edition
1st edition.
Physical Desc
1 online resource (208 pages)
Language
Français
Description
Présentation Changer de paradigme pour retrouver une croissance durable "La finance est devenue folle" clame-t-on partout, souvent avec raison, mais aussi avec fatalisme. Que faire? On ignore souvent que le mal a été diagnostiqué depuis longtemps, en premier lieu par le mathématicien français Benoît Mandelbrot, l'inventeur des fractales, puis par d'autres esprits iconoclastes tel Nassim Taleb, le découvreur des "cygnes noirs". Philippe...
Author
Publisher
Association for Talent Development
Pub. Date
2002.
Edition
1st edition.
Physical Desc
1 online resource (16 pages)
Language
English
Description
In today's fast-paced society where almost everyone is trying to get ahead, it seems there is a certification for almost everything. You can become a Certified Technical Trainer (CTT), a Professional in Human Resources (PHR), a Microsoft Certified System Engineer (MCSE), a Certified Network Engineer (CNE), or a master mechanic, to name a few. This Info-line provides a simple step-by-step guide on how to plan, create, implement, and market an internal...
Author
Publisher
John Wiley & Sons
Pub. Date
2010.
Edition
1st edition.
Physical Desc
1 online resource (640 pages)
Language
English
Description
Completely updated and revised, this eleventh edition arms managers with the business tools they'll need to succeed. The text presents managerial concepts and theory related to the fundamentals of planning, leading, organising, and controlling with a strong emphasis on application. It offers new information on the changing nature of communication through technology. Focus is also placed on ethics to reflect the importance of this topic, especially...
Author
Publisher
Editions d'Organisation
Pub. Date
2011.
Edition
1st edition.
Physical Desc
1 online resource (370 pages)
Language
Français
Description
Présentation Vous souhaitez optimiser les coûts et les délais dans votre entreprise tout en offrant une bonne qualité de service? Les normes, référentiels, méthodes et modèles (NRMM) vont vous y aider! Cet ouvrage vous en propose une synthèse facile d'utilisation et pratique. Il vous apportera des réponses claires et précises, et les nombreuses annexes vous permettront d'approfondir vos recherches. Véritable livre de référence,...
Author
Publisher
John Wiley & Sons
Pub. Date
2010.
Edition
1st edition.
Physical Desc
1 online resource (655 pages)
Language
English
Description
Hitt's engaging book will help managers understand the linkage between managing behavior effectively and the organisation's ability to formulate and implement its strategy. It emphasises the relationship between management effectiveness and company performance. A case study on Whole Foods is integrated throughout the chapters and covers all major organisational behavior topics. It also underscores how people are important assets to organisations,...
Author
Publisher
Editions d'Organisation
Pub. Date
2011.
Edition
1st edition.
Physical Desc
1 online resource (272 pages)
Language
Français
Description
Présentation Pourquoi un guide pratique des entreprises familiales? Les entreprises familiales incarnent la forme de contrôle capitalistique la plus présente dans le monde. Elles intéressent d'autant plus les observateurs et acteurs de l'économie que toutes les statistiques démontrent leur meilleure résilience face à la crise. En France, ces entreprises sont confrontées à quatre enjeux clés : la gouvernance, le financement de...
Author
Publisher
Editions d'Organisation
Pub. Date
2011
Physical Desc
1 online resource
Language
Français
Description
Présentation Une approche novatrice pour traiter efficacement de la compétence Guy Le Boterf approfondit dans cet ouvrage l'approche dont il est le créateur et qui fait le fil directeur de sa démarche, à savoir la distinction entre "avoir des compétences" et "agir avec compétences". Être compétent, c'est non seulement avoir des compétences, mais être capable d'agir avec compétence dans une situation donnée. Les méthodes...
Author
Publisher
MIT Sloan Management Review
Pub. Date
2014.
Edition
1st edition.
Physical Desc
1 online resource (4 pages)
Language
English
Description
Simply hiring expensive data scientists isn't enough. To create real business value with data scientists, top management must learn how to manage them effectively.
Author
Publisher
Pearson
Pub. Date
2013.
Edition
1st edition.
Physical Desc
1 online resource (3 pages)
Language
English
Description
This new supply chain management case study examines "store or don't store" multi-echelon inventory decisions faced by Jefferson Plumbing Supplies. It drills down to review inventory decision-making associated with a single product: A customer wishes to order larger quantities less frequently, but Jefferson's cost structure and storage limitations rely on maintaining and frequently replenishing small inventories. In presenting the real-world challenge...
15) Pizza Station
Author
Publisher
Pearson FT Press
Pub. Date
2014
Physical Desc
1 online resource
Language
English
Description
Using Lean Six Sigma techniques, this new case study challenges readers to analyze why a local pizza restaurant is experiencing a rapid increase in customer complaints, ranging from late delivery to poor crusts. Crystallizing realistic analytical challenges faced by companies in many industries and markets, it exposes readers to the entire decision-making process, providing opportunities to perform analyses, interpret output, and recommend the best...
Author
Publisher
Editions d'Organisation
Pub. Date
2010.
Edition
2nd edition.
Physical Desc
1 online resource (296 p.)
Language
Français
Description
Présentation Plus aucune entreprise n'ignore l'existence des risques psychosociaux : les exemples de salariés en souffrance se multiplient, et la pression judiciaire se fait plus forte. La question pourtant n'a rien d'évident pour les dirigeants : Comment, très concrètement, initier une démarche de prévention des risques humains au travail ? Quelle méthode utiliser ? Qui impliquer dans l'organisation pour assurer les conditions du...
Author
Publisher
Association for Talent Development
Pub. Date
2000.
Edition
1st edition.
Physical Desc
1 online resource (16 pages)
Language
English
Description
Learn how to develop performance measurement criteria for call center agents plus how to hire for attitude and train for skill by finding service-minded individuals who are able to learn an organization's products, services, and systems.
Author
Publisher
Editions d'Organisation
Pub. Date
2011.
Edition
5th edition.
Physical Desc
1 online resource (476 p.)
Language
Français
Description
Présentation Un ouvrage de référence pour tous les gestionnaires de production industrielle. Un cas concret d'entreprise fictive, fil rouge de l'ouvrage, pour expliquer et illustrer les différents outils et méthodes utilisés. Toutes les méthodes et tous les outils de gestion de production, des plus traditionnels aux novateurs, explicités, comparés et illustrés. L'ouvrage, entièrement mis à jour, reflète toutes les évolutions...
Author
Publisher
MIT Sloan Management Review
Pub. Date
2013.
Edition
1st edition.
Physical Desc
1 online resource (9 pages)
Language
English
Description
This case study examines Caesars Entertainment's sustainability initiative. In the past few years Caesars, the world's most geographically diversified gaming company, has come a long way toward earning a reputation as an environmental leader in the hospitality industry. It has received more than 50 awards and certifications for sustainability leadership. In just five years, the company has reduced its carbon footprint by nearly 10% and reduced its...
Author
Publisher
MIT Sloan Management Review
Pub. Date
2018.
Edition
1st edition.
Physical Desc
1 online resource (12 pages)
Language
English
Description
Retail customers may accept different prices on different channels - but retailers need to manage new complexities to make it work. These include understanding what customers value in each channel and how that affects what they will pay, giving store employees the right language for talking about price differences, and working out operational challenges. Getting it right has a real payoff: Retailers that effectively price differently across all channels...
Interlibrary loan through ILLiad
Didn't find what you need? Items not owned by Knox County Public Library can be requested from other libraries to be delivered to your pickup location.
Suggest a purchase
If it is too new for interlibrary loan (6 months), you can place a suggestion with us. Suggest a Purchase