Covers numerous topics in management theories and applications, such as aggregate planning, benchmarking, logistics, diversification strategy, non-traditional work arrangements, performance measurement, productivity measures, supply chain management, and much more.

Présentation Pourquoi un guide pratique des entreprises familiales? Les entreprises familiales incarnent la forme de contrôle capitalistique la plus présente dans le monde. Elles intéressent d'autant plus les observateurs et acteurs de l'économie que toutes les statistiques démontrent leur meilleure résilience face à la crise. En France, ces entreprises sont confrontées à quatre enjeux clés : la gouvernance, le financement de...

Présentation Changer de paradigme pour retrouver une croissance durable "La finance est devenue folle" clame-t-on partout, souvent avec raison, mais aussi avec fatalisme. Que faire? On ignore souvent que le mal a été diagnostiqué depuis longtemps, en premier lieu par le mathématicien français Benoît Mandelbrot, l'inventeur des fractales, puis par d'autres esprits iconoclastes tel Nassim Taleb, le découvreur des "cygnes noirs". Philippe...

This is the second in a series of four Info-lines looking at the roles involved in the Human Performance Improvement Process. This issue describes the six competencies of the intervention specialist, the types of performance interventions and how to design and develop an intervention.

In today's fast-paced society where almost everyone is trying to get ahead, it seems there is a certification for almost everything. You can become a Certified Technical Trainer (CTT), a Professional in Human Resources (PHR), a Microsoft Certified System Engineer (MCSE), a Certified Network Engineer (CNE), or a master mechanic, to name a few. This Info-line provides a simple step-by-step guide on how to plan, create, implement, and market an internal...

Using Lean Six Sigma techniques, this new case study challenges readers to analyze why a local pizza restaurant is experiencing a rapid increase in customer complaints, ranging from late delivery to poor crusts. Crystallizing realistic analytical challenges faced by companies in many industries and markets, it exposes readers to the entire decision-making process, providing opportunities to perform analyses, interpret output, and recommend the best...

Hitt's engaging book will help managers understand the linkage between managing behavior effectively and the organisation's ability to formulate and implement its strategy. It emphasises the relationship between management effectiveness and company performance. A case study on Whole Foods is integrated throughout the chapters and covers all major organisational behavior topics. It also underscores how people are important assets to organisations,...

Organizations often believe in the certainty of their plans and see every deviation from the plan as a sign of failure. They view the organization as a machine for creating and executing plans instead of looking at it as a responsive organism, attentive to the changes in its environment. In a world of uncertainties, organizations need to be capable of reinventing themselves every day based on new information. In Unlocking Business Agility with Evidence-Based...