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1) How to tell anyone anything: breakthrough techniques for handling difficult conversations at work
Author
Publisher
American Management Association
Pub. Date
©2009
Physical Desc
1 online resource (xvii, 217 pages) : illustrations
Language
English
Description
No one likes to be criticized. But when feedback is necessary--whether it's with a boss, someone we manage, or another co-worker--it takes great communication skills to successfully get the message across with feelings and relationships intact. Drawing from the latest in psychology on how best to connect with others, How to Tell Anyone Anything steers readers away from the common mistake of focusing on what's wrong, and shows them instead how to provide...
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