Never has clear communication been more critical. This comprehensive; commonsense book is a guide to getting the job of your dreams and presenting yourself in the best light through your writing; speaking; body language; and overall appearance. --

"Phil Harkins has it exactly right. To be a leader is to communicate powerfully-as he does in this thoughtful book."--Robert B. Reich, Professor of Social and Economic Policy Brandeis University. Powerful Conversations breed a powerful organization. POWERFUL CONVERSATIONS is packed with goal-oriented strategies, tools, and real-life examples from great leaders. Use its deliberate, directed techniques to achieve exceptional levels of performance, create...

"The founder of The Forté Institute shares his time-tested assessment and proven strategies to help you build your communication strengths and develop Communication Intelligence (CQ) Now more than ever, Communication Intelligence is essential for workers at all levels. The good news is that you can learn to develop and master this vital competency. If you're interested in being your best through effective communication, that's exactly what you will...

"Learn to navigate today's changing workplace with the second edition of the classic playbook of communication strategies Today's rapidly shifting professional environment has made effective communication even more vital. Master communicators, in the virtual and real world, are the key to their organization's success. The second edition of this renowned guide offers the powerful techniques for communicating in ways that empower teams and develop stronger...

Communication Skills Training offers all the resources and tools needed to design effective communication skills training. Use this complete guide to design presentation, negotiation, conflict resolution, or assertiveness skills for group or work teams or design interpersonal communication training for an entire organization. The book includes a fully developed set of PowerPoint slides, handouts, learning activities, and facilitators guide for one-half,...

Anna Sale wants you to have that conversation. You know the one. The one that you've been avoiding or putting off, maybe for years. The one that you've thought "they'll never understand" or "do I really want to bring that up?" or "It's not going to go well, so why even try?" Sale is the founder and host of WNYCs popular, award-winning podcast 'Death, Sex, & Money', and in 'Lets Talk About Hard Things,' she uses the best of what she's learned from...

Erikson explains that there are four key behavior types that define how we interact with and perceive the people around us. Reds are dominant and commanding, Yellows are social and optimistic, Greens are laid back and friendly, and Blues are analytical and precise. Understanding someone's pattern of behavior is the key to successful communication. Erikson provides practical advice for interacting with people based on their color profiles. -- adapted...

In a busy world of noise, how do you get your message across? Everyone knows how vital good communication is in any business. But what's the point if no-one's listening to you? How to Speak so People Listen shows you how to make sure that what you're saying is being listened to and making a difference. Using proven techniques from the world's most successful communicators, debaters and conversationalists, you'll discover how to: Always be heard by...

Utilising a core range of simple skills, this friendly guide shows you how easy it is to communicate effectively. You'll find out how to listen actively, establish rapport, communicate with credibility, manage communication in difficult situations and converse with ease using modern technology - and more. Elizabeth Kuhnke takes the intimidation out of communication by sharing her top tips for successful communication in any situation. You will discover...

"This lean and effective guide isn't just about choosing the right words; it's a whole new way of communicating to achieve unparalleled success. It offers the tools and skills readers need to build influence, deliver results, and significantly increase their communication effectiveness."--