Dos de los más prestigiosos pensadores del management reflexionan en este libro sobre lo esencial que resulta para un directivo distinguir una conveniente soledad, que preserva la intimidad, de un perverso aislamiento que impide tomar decisiones correctas. Tan equivocado es caer en el riesgo del autoritarismo como en el de la participación omnímoda.

This book illustrates the benefits of candid communication for leaders, their people, and their organizations; explains the inhibitors that cause it to feel unsafe; and provides tools for leaders to encourage their people and embed trust and openness into the foundation of their organizational culture.

Whether youre trying to gain acceptance for a brilliant discovery; convince an employee to get to work on time; stop your coworker from being a jerk or urge your boss to tell you the truth about why theyre mad; this book makes even the toughest messages easy to hear. --

"People often say "you can't change other people." But that's not true. If you're a leader or a manager in an organization, you have to change other people. It's your job. If you care about the people in your life who aren't reaching their potential or, worse, are acting in self-destructive ways, it's your heart's desire. The problem isn't that you can't change other people, the problem is that the things you do and say to try to change them don't...

La vida que tenemos no es el resultado de la casualidad o del esfuerzo, sino de lo que hemos sabido negociar. Con el fin de aprender a alcanzar el éxito en cualquier proceso de negociación, Merche Costa escribe una guía práctica para que los negociadores sepan hacer de su presencia ante los interlocutores una herramienta eficaz en dicho proceso. ±El conocimiento y aplicación de estas técnicas es de gran utilidad para ejercer un control...

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"Learn to navigate today's changing workplace with the second edition of the classic playbook of communication strategies Today's rapidly shifting professional environment has made effective communication even more vital. Master communicators, in the virtual and real world, are the key to their organization's success. The second edition of this renowned guide offers the powerful techniques for communicating in ways that empower teams and develop stronger...

Arm yourself with everything you need to quickly become an expert presenter. The Presentation Workout has been specially designed to help you perfect the art of presenting in any situation. Packed full of practical advice and easy-to-follow techniques, our 10-step improvement plan will show you how to enhance your skills and ensure you deliver a polished performance every time. · Test yourself - Establish your strengths and weakness with our pre-workout...

"Healthy communication is essential in any professional or personal relationship. When the lines of communication are frayed or broken, the resulting drama, unnecessary conflict, and inefficiency often lead to 'dropping the ball'. Better communication yields better results. It's a no-brainer--honest conversations build deeper, more productive relationships. It may seem simple in theory, but healthy communication is one of the most challenging things...