"We all know people who seem capable of connecting with almost anyone. They are the ones we turn to for advice, the ones who ask deep questions but also seem to hear what we are trying to say. What do they know about conversation that makes them so special? And what can they tell us about how communication really works? Supercommunicators, Charles Duhigg argues, understand--some by intuition, some by hard-won experience--that there is a science to...

"In Chatter, acclaimed psychologist Ethan Kross explores the silent conversations we have with ourselves. Interweaving groundbreaking behavioral and brain research from his own lab with real-world case studies--from a pitcher who forgets how to pitch to a Harvard undergrad negotiating her double life as a spy--Kross explains how these conversations shape our lives, work, and relationships. He warns that giving in to negative and disorienting self-talk--what...

Offering clear explanations of the theoretical aspects of conversation along with the practical application of real skills; this book presents proven advice for turning challenging confrontations into rewarding exchanges that foster collaboration; improve performance; and achieve results. --

"No matter how many initiatives you spearhead or how hard you think about decisions, you will make the occasional management misstep. All leaders do. You can lie awake at night questioning yourself or you can read this book. The book examines engagement, motivation, expectation, emotions, interpersonal and group dynamics--all the psychological principles that play pivotal roles in the workplace. Featuring illuminating examples and exercises, What...

"Clear communication requires the courage to confront the psychological blocks that are holding you back. Learn how to become a fearless and peerless communicator. As a lifelong communication coach, Michelle Gladieux has discovered the four sneaky psychological obstacles that can keep you from becoming an effective communicator: Hiding-Fearing your low self-confidence will expose your supposed weaknesses; Defining-Putting too much stock into your...

Erikson explains that there are four key behavior types that define how we interact with and perceive the people around us. Reds are dominant and commanding, Yellows are social and optimistic, Greens are laid back and friendly, and Blues are analytical and precise. Understanding someone's pattern of behavior is the key to successful communication. Erikson provides practical advice for interacting with people based on their color profiles. -- adapted...

The leading lie-detection instructor to the FBI and other security agencies for over two decades, David Lieberman, PhD, takes "people reading" to a whole new level. Drawing on the latest research in psycholinguistics-the vital cues embedded in spoken and written speech patterns--Mindreader delivers proven, cutting-edge methods useful for countless real life applications, including: Learning to detect the messaging behind passive and indirect language,...

We all hear voices. Ordinary thinking is often a kind of conversation, filling our heads with speech: the voices of reason, of memory, of self-encouragement and rebuke, the inner dialogue that helps us with tough decisions or complicated problems. For others - voice-hearers, trauma-sufferers and prophets - the voices seem to come from outside: friendly voices, malicious ones, the voice of God or the Devil, the muses of art and literature. In The Voices...