Catalog Search Results
Author
Series
Publisher
HRD Press
Pub. Date
Ã2008
Physical Desc
1 online resource (v, 31 pages).
Language
English
Description
Ensure ethical behavior is part of your culture - starting at the executive level and cascading down through every area of your organization - with "The Ethical Dilemma".Is ethics really good business? Absolutely, says author Peter Garber. He makes a strong business case for how ethics will ultimately help you avoid fines and penalties and improve profits and customer and public relations. He shows you how to establish ethical behaviors and practices....
Author
Publisher
HRD Press
Pub. Date
©2007
Physical Desc
1 online resource (iii, 169 pages) : illustrations
Language
English
Description
Is your sales team stuck in a rut? Would you like to get them fired up about bringing in new customers and selling more? 25 Sales Strategies and Activities is a unique training and development tool designed to teach sales professionals how and when to use a variety of proven sales strategies. The guide presents 25 strategies and activities in terms of two critical selling factors: Relationships - how the customer perceives you as a supplier based...
Author
Series
Publisher
HRD Press
Pub. Date
©2008
Physical Desc
1 online resource (v, 29 pages).
Language
English
Description
Whether you are CEO of a large organization or president of the PTA, you're a leader and require the same qualities to be successful, according to Peter Garber. The information he presents in Legendary Leadership will help you become a good leader to those you lead and maybe even a legendary one. The book consists of four chapters full of information to help you make meeting the leadership challenge one of the most rewarding experiences in your life....
5) Retention
Author
Series
Publisher
HRD Press
Pub. Date
©2008
Physical Desc
1 online resource (v, 43 pages).
Language
English
Description
Experts predict a serious shortage of employees in the United States over the next decade as Baby Boomers begin to retire. If retaining people isn't one of your top priorities, Retention will convince you to make it one immediately. Peter Garber delivers hundreds of low-cost ways to reduce employee turnover and provide a more motivating work environment - one that will make employees look forward to coming to work each day. In nine chapters, the book...
6) Downsizing
Author
Series
Publisher
HRD Press
Pub. Date
©2008
Physical Desc
1 online resource (v, 51 pages).
Language
English
Description
Annotation
Author
Publisher
HRD Press
Pub. Date
©2008
Physical Desc
1 online resource ([v], 175 pages) : illustrations
Language
English
Description
Find the legendary leader inside you! What is "legendary leadership"? It can be defined simply as leadership that is remembered. These 25 activities are designed to ensure you are remembered as a good - or even great - leader. The number of people in the group you lead or the size of your organization doesn't matter. The book is organized around the qualities and abilities that enable a leader to effectively lead a few people ... a large organization...
Author
Publisher
HRD Press
Pub. Date
©2007
Physical Desc
1 online resource (vii, 158 pages)
Language
English
Description
Avoid common mistakes made with customers and increase your chance of business survival 101 Ways to Build a Better Relationship with Your Customers Building better customer relationships is not just something that would be nice to do - it is something you must do if you expect to be successful in business today. This book contains 101 useful suggestions for maintaining and building relationships with your customers - starting with the next contact...
9) Terminations
Author
Series
Publisher
HRD Press
Pub. Date
Ã2009
Physical Desc
1 online resource (viii, 26 pages)
Language
English
Description
Of all the difficult tasks a supervisor might have to perform, terminating the employment of an individual might be the toughest emotionally. In addition, the ramifications of conducting a termination can be traumatic; there is always the threat of the unknown such as a lawsuit or even, potentially, an act of violence. Not handling a termination in the proper manner can also cause a loss of morale in the remaining employees. Using the information...
Author
Series
Publisher
HRD Press
Pub. Date
Ã2006
Physical Desc
1 online resource (iii, 90 pages).
Language
English
Description
This book was written to help leaders use some of the valuable lessons learned from winning teams to help your team become more successful. These 30 lessons remind leaders that a tradition of winning alone won't make them successful. You have to continue a tradition of winning every day, whether you are a professional football team or any other type of organization. Each lesson is covered in a separate section and includes an inspirational summary...
Author
Series
Publisher
ASTD Press
Pub. Date
©2011
Physical Desc
1 online resource.
Language
English
Description
"Coaching Employee Engagement Training is written for managers and other leaders who, regardless of their level of experience, wish to facilitate and support the development of truly engaged employees within their organization. Utilizing clear, focused suggestions on improving employee coaching skills, Coaching Employee Engagement Training focuses on the fundamentals of successful employee coaching, and delivers powerful, pragmatic lessons within...
Author
Series
Publisher
HRD Press
Pub. Date
©2008
Physical Desc
1 online resource (v, 34 pages) : illustrations.
Language
English
Description
The traditional workforce model of full-time and part-time employees no longer works for many organizations. In today's global economy, you need a variety of different strategies. Alternative Workforce Strategies not only presents alternatives to the traditional model of hiring permanent workers, but also real-life situations in which they have worked. See how real-life businesses are covering peak periods, using seasonal workers, contracting out...
Author
Series
Publisher
HRD Press
Pub. Date
Ã2007
Physical Desc
1 online resource
Language
English
Description
Getting employees engaged is not easy to do. Nor is it something you should undertake unless youre in it for the long haul. This collection of skill-building activities will help you understand what employee engagement really means, how it can help your organization and how to create and maintain an engaged workforce. Managers, supervisors and even engaged employees will gain the perspective and insight necessary to make this exciting cultural transition...
Author
Series
Publisher
HRD Press
Pub. Date
©2006
Physical Desc
1 online resource (v, 198 pages) : illustrations
Language
English
Description
Organizations everywhere are facing the challenge of how to work more closely with one another. This collection of ready-to-use activities will help you better understand the concept of collaborative management - a term used to describe an ideal work environment where everyone is dedicated to achieving a common objective. In '50 Activities for Collaborative Management', you'll find an array of dynamic and engaging exercises to help you explore what...
Author
Series
Publisher
HRD Press
Pub. Date
©2006
Physical Desc
1 online resource (iii, 68 pages).
Language
English
Description
Recognizing the good advice our fathers gave us is one of the greatest learning experiences leaders can have. Leadership Lessons from Dad was written to help leaders today use some of Dad's wisdom and apply it in the workplace. These valuable lessons will serve as the foundation of your development as a leader. They also will help you guide employees and your organization to be better prepared for the challenges ahead. The book contains 21 ageless...
Author
Series
Publisher
HRD Press
Pub. Date
©2009
Physical Desc
1 online resource (viii, 56 pages).
Language
English
Description
A situation that requires an internal investigation can range from something that can be handles internally, before it has a chance to escalate, to something serious enough to warrant involvement of a governmental or regulatory agency such as the Equal Opportunity Commission, the Department of Labor, or OSHA. In some cases criminal activity could be involved, which would require law enforcement involvement. Since there are likely to be consequences...
Author
Publisher
HRD Press
Pub. Date
©2005
Physical Desc
1 online resource (ix, 163 pages) : illustrations
Language
English
Description
Training Objectives: Provide opportunities for individuals to try out new skills without cost to either the organization or the individual; Provide training in areas that can only be developed by practice; Obtain feedback from observers to aid personal development; Enable participants to test their skills in a variety of real-life situations; Enable participants to practice in a risk-free environment. Select role-plays to develop skills in each of...
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