Learn powerful closing and sales negotiation tactics that unlock yes and seal the deal. Each year, sales professionals leave billions of dollars on the table because they are out gunned, out maneuvered, and out played by savvy buyers, who have been schooled in the art and science of negotiation. Because today's buyers have more power than ever before-more information, more at stake, and more control over the buying process-they almost always enter...

Today, business organizations are finding it increasing difficult to compete in a marketplace where everything looks the same. In this environment customer service has become the most important competitive differentiator for businesses. From the customers standpoint service and the people who provide that service is what makes a vendor unique. When you make customers love you, you create an unbreakable bond that delivers long-term growth and profit....

Explaining the why and how behind the most important activity in sales and business development--prospecting, this book offers a step-by-step, innovative approach to prospecting that works for real people, in the real world, with real prospects. --

The New Psychology of Selling The sales profession is in the midst of a perfect storm. Buyers have more power?more information, more at stake, and more control over the sales process?than any time in history. Technology is bringing disruptive change at an ever-increasing pace, creating fear and uncertainty that leaves buyers clinging to the status quo. Deteriorating attention spans have made it difficult to get buyers to sit still long enough to "challenge,"...

"Price increases play an integral role in the profitability of businesses. They protect the enterprise during inflationary periods, produce capital for investment in growth, protect jobs, help improve quality and service delivery, and boost stock prices. Price increases are the fastest and most effective way for companies to drive both top line and bottom-line improvements. That is, of course, if you retain your customers along the way. Customer retention...

Following in the footsteps of his blockbuster bestsellers Fanatical Prospecting and Sales EQ, Jeb Blount's Objections is a comprehensive and contemporary guide that engages your heart and mind.