"In the Age of the Customer, sales effectiveness depends mightily on the buyer experience. Despite the wealth of research documenting the need for creating value in every step of the buyers journey, sellers continue to struggle with how to create that value and connect meaningfully with buyers. New research with 530 B2B buyers in a 2016 Qualtrics Panel Study reveals the 30 behaviors that would cause buyers to be more likely to meet with sellers and...

The research-driven guide to the leadership behaviours which create more engaged workplaces and higher performance, Extraordinary Leadership in Australia and New Zealand is a guidebook for what it takes, at any level of an organisation, to bring out the best in people. And full of insights not just from people who are making a difference, but also evidence from their direct reports, colleagues and managers about the impact that The Five Practices...