Charles Carroll

Although the Six Sigma Define-Measure-Analyze-Improve-Control (DMAIC) methodology is a widely accepted tool for achieving efficient management of all aspects of operations, there are still many unwarranted concerns about its perceived complexity and implementation costs. Dispelling these myths, Six Sigma for Powerful Improvement: A Green Belt DMAIC Training System with Software Tools and a 25-Lesson Course clarifies the long-accepted statistical and...

Fred Brounian and his twin brother, George, were once co-CEOs of a burgeoning New York City software company devoted to the creation of utopian virtual worlds. Now, in the summer of 2006, as two wars rage and the fifth anniversary of 9/11 approaches, George has fallen into a coma, control of the company has been wrenched away by a military contracting conglomerate, and Fred has moved back in with his parents. Broke and alone, he’s led by an...